Help Centre
ORDERS & DELIVERY
Secondly, depending how quickly you need an answer, use one of the links on the bottom of this page. Below is listed the average response times
- Live Chat: If the live chat button is green (available) we should be able to answer your question straight away
- Telephone: If you call within the times stated we should be able to answer your question straight away
- Message: These can take upto 24 hours to get answered (Monday to Sunday)
- Facebook Messenger: These can take upto 24 hours to get answered (Monday to Friday)
- Twitter (X) messenger: These can take upto 24 hours to get answered (Monday to Friday)
If you need to contact us in relation to an order please have your order number to hand
We send you an email as soon as your order is on the way, so that you can find out when it will arrive.
For tracked orders, you can use the tracking link provided in your email or located in your account to check where your order is.
Have you checked for any delivery cards? Your parcel may have been left somewhere safe, such as with a neighbour or been taken to a local depot.
Our Delivery Information page can give you more information and timescales.
If you do need to report your order as lost then please contact our Customer Service via the 'Still need help?' section (below).
If you have received the wrong product, or your products are damaged or faulty, please check our returns and refunds information page here for more information on our refund policy.
We apologise if your delivery has arrived damaged, faulty or the wrong item. This is not common and we understand how frustrating this is. Please find out more information here.
INGREDIENTS
Adding small amounts of salt help to enhance the natural flavour of our products. But we're talking teeny amounts - you wouldn’t even know it was there!
Yellow split peas are our tiny superheroes, they are jam-packed with protein while being super sustainable. This is a good thing, because we all need high protein levels to stay healthy and build our muscles.
If loads of protein wasn't enough, growing peas have much less impact and takes less from the environment than producing cow's milk!
Find out more about this here.
Unfortunately, we are not able to claim that our products are soya free due to the cross-contamination risk that is present when farming material yellow split peas. While we are doing everything we can to mitigate this risk, cross-contamination can’t be excluded. For more information, click here
DISTRIBUTION
We are available in all major supermarkets in the UK! You can find MIGHTY in the supermarket in the chilled non-dairy section, or with UHT milks on the aisle. For a full list of stockists, including your nearest supermarket, click here.
There are so many ways to buy our brilliant MIGHTY products! We are available here (hey there!) on our website, or on Amazon and Ocado, including all major supermarkets! To find a full list of stockists, click here.
Want to sell or use our products in your business? Get in touch with sales@mightydrinks.com to find out more!
We do offer wholesale discounts on large orders, simply email sales@mightydrinks.com to find out more!
SHELF LIFE & STORAGE
Our M.LKs and Plant Protein Powders are all UHT products, meaning they can be stored unopened on the shelf or cupboard in cool, dry conditons.
Once opened, our M.LKs should be kept in the fridge and cosumed within 5 days.
Plant Protein Powders can be kept on the shelf when opened, and consumed by the best before date on the bag, same goes for our Oat M.LK Powder!
However, once made into liquid Oat M.LK, which should be refridgerated and consumed within 2-3 days.
MIGHTY M.LKs and Protein Powders are all UHT products, meaning they have super long shelf lifes!
You can keep our MIGHTY M.LKs in shelves or pantries for up to a year, but once opened M.LK should be consumed within 5 days.
Plant Protein Powders and Oat M.LK Powders for up to 2 years shelf life, and once opened should be consumed by the best before date on the packet.
Our M.LKs should not be frozen, as this can disrupt the careful balance of ingredients that our boffins whip up to create the best M.LKs possible!
Our products are UHT, meaning you can keep our M.LKs on your shelf for up to a year, and Protein Powders and Oat M.LK Powder for up to 2 years!
This saves you time and money, meaning less trips to the shop or less pennies on delivery.
SUSTAINABILITY
Sustainability is really important to us at MIGHTY.
We want our M.LKS to be big on flavour with amazing nutrition, while being as good for the planet as we can possibly be.
We are working with Climate Partner to offset our carbon emissions alongside setting new targets for reducing our emissions.
This is something we are working on and will be published here soon!
Helping the planet is something we're super passionate about at MIGHTY, which is why we want to make recycling our products as easy as possible.
Our M.LK cartons are made using SIG packaging, which can be recycled in curbside recycling, depending on your local council.
MIGHTY Oat M.LK Powder and MIGHTY Protein Powder ranges are packaged in recyclable LDPE (Low Density Polyethylene) which can be recycled in curbside recyling, depending on your local council.
If your local council doesn't accept SIG or LDPE packaging, take cartons and bags to a recycling point near you.
We are always trying to improve sustainability efforts, so packaging may change in the future!
We get our ingredients from all over the world, however where we can, we try to source ingredients from Europe or the UK to keep the carbon footprint of our products as low as possible.
MIGHTY was founded by brothers, Tom and Nick, in 2018 to shake up the market with a more nutritious and sustainable plant-based milk.
Now one of the biggest independent family-run plant-milk businesses in the UK, their mission is to switch one million people to plant milk.
PRODUCT UPDATES
We've taken a break from making MIGHTY Protein Oat M.LK for now.
We hope to revisit this product in the future.
MIGHTY Double Chocolate Pretzel Ice Cream has sadly been discontinued, but fear not!
Our Salted Caramel Brownie Ice Cream is still available, with new flavours coming soon.
Does our MIGHTY Ultimate Barista M.LK taste different? Your taste buds do not deceive you - we have removed pea and coconut ingredients for an improved recipe.
MIGHTY Ultimate Barista M.LK is now better than ever, with the best foaming and frothing yet!
Secondly, depending how quickly you need an answer, use one of the links on the bottom of this page. Below is listed the average response times
- Live Chat: If the live chat button is green (available) we should be able to answer your question straight away
- Telephone: If you call within the times stated we should be able to answer your question straight away
- Message: These can take upto 24 hours to get answered (Monday to Sunday)
- Facebook Messenger: These can take upto 24 hours to get answered (Monday to Friday)
- Twitter (X) messenger: These can take upto 24 hours to get answered (Monday to Friday)
If you need to contact us in relation to an order please have your order number to hand
Still need help?
Live Chat
Call our Customer Service Team on: 08001510772
Monday to Friday 24 hours a day
Saturday 9am to 4pm
Please note we are closed on Sundays and Bank Holidays
Calls will be charged at 5p per minute from a BT landline, cost from other service providers may vary